My fish was burnt and rubbery. I called Kj's due to EatStreeet needing permission from them to refund me, and they said there was no manager on site and won't be in until ?MAYBE? Monday morning. The lady I spoke with said she cooked it herself and it looked a little over cooked but she still had to cook it for the required time. Which I definitely understand. However if it looks burnt, don't send it out!