There's hungry, and there's happy. EatStreet was born to be the world's smartest shortcut between the two. We don't make the hoagies, hot wings, or egg rolls, because cooking is best left to cooks. What EatStreet does is make ordering-out as second nature as humanly possible. We combat complicated to hook you up with the food delivery and takeout options you crave, whenever you need it most.

About the Role

You?ll work remotely. Our diners are always hungry so night and/or weekend availability is an absolute must. The position starts at $15.00 per hour with opportunities for raises and advancements.

EatStreet is currently searching for a solution-centered Dispatch Agent who believes that online ordering should be easy and that no diner should go hungry. You will work 40 hours/week with a flexible schedule that includes nights and/or weekends to support our delivery drivers and restaurants to make sure that every order is a success and delivered on time. We will rely on you to provide an incredible customer experience every time that keeps our diners coming back.

Full-Time Positions Open (40hrs/Week):

Flex: Full Time Flex employees have dynamic schedules based on their weekly availability they enter on our schedule management system. We have minimum availability requirements for the FT Flex role to ensure those employees receive 40 hours a week.

Wednesday through Saturday from 3:00pm to 1:00am

What You'll Be Doing

• Communicating with our delivery drivers, diners and restaurant partners via phone, email and chat
• Responding to requests in a timely and professional manner
• Proactively identifying and problem solving any potential issues with deliveries to ensure all orders get to our diners within our delivery service levels
• Multi-tasking and monitoring multiple cities at one time
• Learning to navigate and work within Salesforce & our Dispatch technology

Here's What We Expect You to Bring to the Table

• Previous experience in dispatch, operations, customer service or delivery experience is preferred
• Bachelor's degree preferred
• Strong computer skills and excitement to learn and adapt to new technologies
• Ability to multi-task and navigate amongst a multi-monitor set-up
• Problem solving and critical thinking skills
• Go-getter mentality and the drive to work with your team to meet service level demands each shift

The Perks

• Competitive wages with options for robust benefits packages that will meet you where you are in life
• Flexibility to give you an ideal work-life balance, including working remotely
• Professional growth and development opportunities
• Generous paid time off including twelve paid holidays and volunteer paid time off
• Free EatStreet deliveries (for staff located in EatStreet delivery markets)
• 401(k) plan with company match

EatStreet is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. EatStreet is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to careers@eatstreet.com and let us know the nature of your request and your contact information.

EatStreet participates in E-Verify. For more information, please see the E-Verify Participation Poster and Right to Work Poster at the hiring location.